{"id":307,"date":"2022-01-13T13:00:31","date_gmt":"2022-01-13T16:00:31","guid":{"rendered":"http:\/\/engenho.test\/2021\/04\/15\/hoc-loco-tenere-se-triari\/"},"modified":"2023-01-13T13:15:10","modified_gmt":"2023-01-13T16:15:10","slug":"gestao-do-conhecimento","status":"publish","type":"post","link":"https:\/\/grupoengenho.com\/en\/gestao-do-conhecimento\/","title":{"rendered":"Knowledge Management"},"content":{"rendered":"

Knowledge Management<\/strong><\/h2>\n

Have you ever stopped to think about the amount of information that is generated daily in a <\/span>company? All processes performed in an organization are sources of information <\/span>necessary for the proper functioning of the business and thus, guarantee the competitiveness of the <\/span>company.<\/span>
But\u2026 What to do with all this information? How to organize it? How to keep it easily <\/span>accessible for everyone? For this, we use Knowledge Management, which is based on <\/span>collaboration between people, sharing of best practices, documentation and <\/span>process standardization<\/span><\/p>\n

Definition<\/strong><\/h4>\n

Knowledge Management (KM) is the systematic process of documenting, storing, <\/span>communicate and apply all this knowledge to the many processes in your organization. It can <\/span>be defined, in its broadest sense, as the process of creating, sharing, using, and <\/span>manage the knowledge of an organization.<\/span>
KM is nothing more than making the right information available to the right people. Its about <\/span>ensuring that everything the company needs to operate is documented and capable of <\/span>training, so that the processes carried out in the organization are not only in the <\/span>heads of the people responsible for the processes. It is necessary to standardize them <\/span>so, through training, other people can perform that particular <\/span>process.<\/span><\/p>\n

Objective<\/strong><\/h4>\n

Knowledge Management has some main objectives, they are:<\/span>
\u25cf<\/span> Capture information through documentation;<\/span>
\u25cf<\/span> Make information and processes accessible;<\/span>
\u25cf<\/span> Share process best practices, helping to find improvements;<\/span>
\u25cf<\/span> Facilitate training;<\/span>
\u25cf<\/span> Encourage the generation of knowledge;<\/span>
\u25cf<\/span> Increase the organization's competitiveness by valuing its assets <\/span>
intangibles.<\/span><\/p>\n

Pillars<\/strong><\/h4>\n

We can define three pillars that support Knowledge Management:<\/span>
\u25cf<\/span> Processes: it is through processes that people obtain the information they need,\nwhen<\/span>
they need to.<\/span>
\u25cf<\/span> People: the creation, dissemination and use of knowledge is done by people, <\/span>
because knowledge is in people, is created by people, is used by people.<\/span>
\u25cf<\/span> Technology: helps connect the people, information and data they need.<\/span><\/p>\n

Knowledge Management x Process Management<\/strong><\/h4>\n

Processes play a very important role in organizations, they are a structured way <\/span>of recording knowledge, being, therefore, the most effective way to obtain a product. <\/span>It is important to note that processes and knowledge flow cannot be separated, as <\/span>knowledge is present throughout the process flow. <\/span>Today, the ability to create and use knowledge is a way to ensure the <\/span>competitive advantage of an organization. The frequent changes in the market force companies to <\/span>increasingly use knowledge to add value to their products and services. <\/span>It is essential, then, that knowledge be managed like any other capital within the <\/span>
organization.<\/span>
When carrying out the mapping and registration of the processes, part of the knowledge of the work, which <\/span>is contained in the experience of the employees who perform it, is recorded and <\/span>encoded. Thus, the registration of processes enables the dissemination of knowledge, <\/span>accelerating learning, facilitating training and understanding, minimizing your loss <\/span>with the departure of employees.<\/span>
By combining knowledge management and process management, we are able to take advantage of all the <\/span>knowledge available in the organization, in addition to achieving more results (leveraging the <\/span>productivity) and at the same time improve processes and organizational learning <\/span>(since everything is documented). With this combined usage, it becomes easier to share better <\/span>process practices (helping to find improvements) and greatly facilitates the training of <\/span>employees.<\/span>
The Knowledge Management process goes through four stages:<\/span>
\u25cf<\/span> Capture: registration and codification of knowledge;<\/span>
\u25cf<\/span> Mobilization: sharing and dissemination.<\/span>
\u25cf<\/span> Application of knowledge: using knowledge to gain competitive <\/span>
advantage.<\/span>
\u25cf<\/span> Innovation: creation and renewal of knowledge.<\/span>
In view of everything that has been said in this article, with Knowledge Management we can <\/span>generate different results. Among them, the most relevant are: greater agility in management, greater <\/span>effectiveness in decision making, gain of competitive advantage, ease in predicting difficulty <\/span>and making it possible to avoid them and the ability to detect opportunities and approve them.<\/span><\/p>\n

 <\/p>","protected":false},"excerpt":{"rendered":"

Voc\u00ea j\u00e1 parou para pensar na quantidade de informa\u00e7\u00e3o que \u00e9 gerada diariamente em uma empresa? Todos os processos realizados em uma organiza\u00e7\u00e3o s\u00e3o fontes de informa\u00e7\u00e3o necess\u00e1rias para o bom funcionamento do neg\u00f3cio e assim, garantir a competitividade da empresa.<\/p>\n

Mas\u2026 O que fazer com toda essa informa\u00e7\u00e3o? Como organiz\u00e1-la? Como mant\u00ea-la de f\u00e1cil acesso para todos? Para isso, utilizamos a Gest\u00e3o do Conhecimento, que se baseia em colabora\u00e7\u00e3o entre pessoas, compartilhamento de melhores pr\u00e1ticas, documenta\u00e7\u00e3o e padroniza\u00e7\u00e3o de processos …<\/p>","protected":false},"author":4,"featured_media":953,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[1],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/grupoengenho.com\/en\/wp-json\/wp\/v2\/posts\/307"}],"collection":[{"href":"https:\/\/grupoengenho.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/grupoengenho.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/grupoengenho.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/grupoengenho.com\/en\/wp-json\/wp\/v2\/comments?post=307"}],"version-history":[{"count":5,"href":"https:\/\/grupoengenho.com\/en\/wp-json\/wp\/v2\/posts\/307\/revisions"}],"predecessor-version":[{"id":1017,"href":"https:\/\/grupoengenho.com\/en\/wp-json\/wp\/v2\/posts\/307\/revisions\/1017"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/grupoengenho.com\/en\/wp-json\/wp\/v2\/media\/953"}],"wp:attachment":[{"href":"https:\/\/grupoengenho.com\/en\/wp-json\/wp\/v2\/media?parent=307"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/grupoengenho.com\/en\/wp-json\/wp\/v2\/categories?post=307"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/grupoengenho.com\/en\/wp-json\/wp\/v2\/tags?post=307"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}